I bought it from QVC for my daughter. She wouldn't stick with it, so I returned it. I think QVC allows an extended return on the product, so you can use it and see if you get results. Honestly, laser technology is like minoxidil. It won't work for everyone and is best for those in beginning to moderate hairloss stages. It might help maintain what you have for a period of time, but I wouldn't expect a head full of regrowth. I have seen the laser caps advertised for a few thousand too. I am beyond the beginning to moderate hairloss stages and don't want to waste my time or money.